Rackspace® IT
Hosting |
The Zero-Downtime Network™
Without the best network, world-class Web applications become average. It’s
one of the reasons Pangea Foundation chose Rackspace IT Hosting
as our primary live hosting provider. Rackspace is known for
its Zero-Downtime Network. Rackspace designed The Zero Downtime Network to provide
an unequaled and uninterrupted experience for end users.
Rackspace offers Pangea Foundation:
- 100% Network Uptime
- One-hour hardware replacement
- Two-hour commencement
of Onsite Data Restores.
How does The
Zero-Downtime Network achieve this?
- Not using their network for purposes
other than managed hosting—no telecom or
cable TV services take priority over customer needs
- Using only high performance bandwidth, unlike
cheaper hosting providers
- Partnering with
nine network providers to provide multiple redundancies
in information flow to and from data centers and
end users
- Fiber carriers enter data centers
at disparate access points protecting network from
complete service failure in the unlikely event
of a network cut
- Rackspace’s Proactive
Network Methodology continually monitors and automatically
improves the network topology and configuration
in real-time based on route efficiency and end-user
performance, ensuring the fastest and most reliable
network connections
- Maintaining low overall
network utilization, providing resiliency from
the largest Internet routing issues
- A highly redundant
network configuration co-developed with Cisco to
protect against single points of failure at the
shared network level
- Partnering with Cisco and Arbor-Networks
to create ever-improving methods to monitor and
secure the Rackspace network from intrusions.
Rackspace Data Centers
Owning and operating eight world-class data centers
across the continental US and the UK, makes the
Zero-Downtime Network a reality. Rackspace can
engineer these data centers to the highest levels
of security and redundancy without compromise.
Security
- Strictly monitored access to all data centers,
using keycard protocols, biometric scanning protocols,
and continuous interior and exterior surveillance
- Data centers are isolated from everyone but level
three technicians, without exception
- All data center employees undergo thorough background
security checks before being employed.
Precision Environment
- All data centers’ HVAC (Heating Ventilation
Air Conditioning) systems are N+1 redundant ensuring
that a duplicate system can immediately come online
in the event of an HVAC system failure
- All
air is circulated and filtered every 90 seconds
to remove dust and contaminates
- An advanced
fire suppression system is designed to stop fires
from spreading in the unlikely event one should
occur
- All cables are securely tied down with
cable racks suspended from ceilings providing dual
routes for all cables. In the unlikely event that
all cables on a cable rack are cut or burned, packets
of data will automatically be routed to a second
set of cables on the other side of the data center.
Conditioned Power
- In the unlikely event of a total utility power
outage, all data center power systems are designed
to run uninterrupted with all servers being conditioned
UPS (Uninterruptible Power Supply) power
- The
UPS power subsystem is N+1 redundant, with instantaneous
failover if primary UPS fails
- For extended
utility power outages routinely tested, on-site
diesel generators can run indefinitely.
Core Routing Equipment
- All
data centers use only fully redundant, enterprise-class
routing equipment
- All routing equipment is
housed in a secured core routing room fed by its
own redundant power supply
- Fiber carriers
enter facilities at disparate access points to
guard against service failure.
Network Technicians
Rackspace data centers employ only certified networking
and security teams that are thoroughly experienced
in managing and monitoring enterprise level networks.
Certified Network Technicians are trained
to the highest industry standards to ensure Rackspace’s
guaranteed 100% infrastructure.
Source: Rackspace.com. Certain information included in this Web Page
was provided with the generous permission of
Rackspace®.
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